Sage 50 Point of Sale

Julian Graves, Kingswinford, West Midlands

Previously operating with a mixture of cash registers and PC-based systems, Julian Graves had no way of integrating data collected at store level with its head office enterprise resource planning system. It was difficult for senior managers to gain an accurate picture on the state of health of the business and take appropriate action, if required. It was also difficult to manage offers and promotions as the previous system could only support a limited number of promotions at any one time.

How did Sage 50 Point of Sale help?

Since installing Sage software, the company hasn’t looked back. One immediate benefit was the improvement in first-line support for store staff to resolve errors. Because head office can view the same information on the screen as any of our outlets, the problem solving time has been cut from an average of around twenty minutes down to just two. Data can be analysed to match offers and opening times to local patterns of trading and to optimise staffing levels and all data can be seen by head office at any time.

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